Checkout
- Plants in your cart will only be reserved on successful payment in full
- If several buyers have the same plant(s) in their cart the first buyer to complete their order will purchase the plant(s)
International payment & shipping
- Foreign currency payment is in USD ($) either through Paypal or via international bank transfer
- For Paypal transactions a 5% fee will be added to your overall payment at checkout to cover Paypal charges
- If you pay via international bank transfer you will need to cover all bank charges in your country & South Africa. You will be sent an email confirming your order with our banking details. All international bank transfers are to be made within 24 hours of checking out or plants will be relisted
- International shipping is through a private shipping company with international logistics partners & costs are country-specific & weight-based/ 250g depending on the overall weight of the purchased plants in your cart
-
International airmail shipping with tracking
varies month to month depending on currency exchange rates. To keep things simple we are now requesting a $50 shipping deposit and will then finalise shipping costs once your plants are shipped and we receive an invoice for the shipping. We will then offer you a refund on any balance or request a top up payment if significantly over the amount. This will avoid us having to estimate shipping weights at checkout which are sometimes unfortunately over-estimated for smaller lighter plants. We would prefer for you to rather only pay what it costs to ship & pass on any saving to you.
- Phytosanitary certificates are $50 for any number of plants in a shipment. Please note that we are now only shipping with phyto certificates from late February to June each year to avoid any potential international shipping delays over the November Black Friday & end of year festive period. This period coincides with the weather warming up in the northern hemisphere so we will hold any purchases until then. If you want to receive your plants without a phyto we can ship throughout the year from late January to mid-November.
- Please select your shipping option on checkout depending on your requirements
- If you wish to add to an existing order we will refund any additional shipping charges once we know the final weight of the parcel
- Please note that it is the buyer’s responsibility to confirm all shipping & import conditions/ restrictions in their country and to supply all necessary permits/ paperwork and we will do our best to satisfy them
- Shipping covers as many plants that can comfortably fit in a small to medium size box
- Although all parcels will have full tracking we can’t accept responsibility if tracking isn’t working as it is out of our control
- If you have any other shipping queries please contact us!
Local payment & shipping
-
South African residents will receive a discounted exchange rate in ZAR on the USD price. Please click on the ZAR tab to the right for the local price conversion
-
Local payment in South African Rand (ZAR) is either through
Payfast
for credit & debit card payments or via
EFT
into our local bank account – please select your preferred option on checkout
-
For
Payfast
transactions a 3.5% fee will be added to your overall payment at checkout to cover Payfast charges
- If you pay via EFT into our local bank account you will be sent an email confirming your order with our banking details. All EFT payments are to be made within 24 hours of checking out or plants will be relisted
- Local shipping in South Africa is through a door to door courier with tracking
- As courier charges can vary depending on your location we charge R150 for shipping & packaging regardless of the destination. If you prefer an accurate courier fee to your location please select the ‘collect’ shipping option on checkout and we can then confirm the courier cost which can be paid separately
- If you wish to either collect, arrange your own courier or add to an existing order please also select the ‘collect’ shipping option on checkout to avoid a shipping charge being added to your payment
Thanks for visiting & for your support!